Software troubleshooting in Canberra
Phone is sluggish, stuck or misbehaving after an update? Before you buy a new phone, bring it in. Software faults are often fixable without replacing anything. Majura Park Shopping Centre, Canberra Airport.
Common software issues
- •Phone is very slow or freezing constantly
- •Apps crashing repeatedly
- •Phone stuck on the Apple or Android logo at startup
- •Forgot screen lock PIN or pattern
- •Need a factory reset but want data saved first
- •Software update went wrong
Can you recover my data before a factory reset?
Often yes — we try to back up your data before wiping the device. Success depends on whether the phone can be accessed. Tell us about your backup situation when you drop off.
Can you unlock a phone locked to a carrier?
Network unlocking for carriers that allow third-party unlocking, yes. We'll confirm whether your specific phone and carrier can be unlocked when you come in.
My phone is stuck in a boot loop — is it hardware or software?
Both can cause a boot loop. We diagnose the cause before recommending a fix. Software boot loops are often resolved without any parts replacement.
Software giving you trouble?
Majura Park Shopping Centre, Canberra Airport. No fix, no fee.